Account Services Representative
Ankeny, IA Ankeny, IA Estimated:
$32.
5K - $41.
2K a year Estimated:
$32.
5K - $41.
2K a year Are you a good listener? Do you enjoy a little digging to get to the root of a problem? Does helping people when they need it most interest you? It's more than collections! Your problem solving skills will be used almost exclusively via telephone and e-mail to help members overcome disruptions to their personal finances and assist them in fulfilling their obligation with Community Choice.
We guarantee this role offers something new and challenging on a daily basis! The experience this position brings will broaden your understanding of loans, credit cards, and deposit accounts while providing an opportunity to learn how to make decisions in the best interest of everyone.
What you'll do:
Work and manage delinquent loan, credit card and overdrawn checking account queues.
Hold the member accountable to their promise.
Recommend escalated courses of action through the appropriate chain of command.
Process levies and garnishments as needed.
File insurance related claims.
Answer general account questions regarding loan payments and past due notices.
What we're offering:
UNusual pay and benefits UNexpected work environment.
UNmatched resources for success.
UNlimited opportunity to help others.
UNbelievable new friends.
What we need from you:
Ability to maintain a positive attitude.
Proficient critical thinking and deficient at thinking critically.
Initiative with a strong sense of urgency Utilize excellent listening, verbal, and written communication skills while having the ability to be direct, yet tactful.
Desire to be service oriented and results driven.
A high school education or equivalent General knowledge of loans, credit cards and deposit accounts is helpful.
If you're still reading after all of that, you're either really bored today OR you're interested in this position.
Go ahead APPLY NOW!!.
Estimated Salary: $20 to $28 per hour based on qualifications.
$32.
5K - $41.
2K a year Estimated:
$32.
5K - $41.
2K a year Are you a good listener? Do you enjoy a little digging to get to the root of a problem? Does helping people when they need it most interest you? It's more than collections! Your problem solving skills will be used almost exclusively via telephone and e-mail to help members overcome disruptions to their personal finances and assist them in fulfilling their obligation with Community Choice.
We guarantee this role offers something new and challenging on a daily basis! The experience this position brings will broaden your understanding of loans, credit cards, and deposit accounts while providing an opportunity to learn how to make decisions in the best interest of everyone.
What you'll do:
Work and manage delinquent loan, credit card and overdrawn checking account queues.
Hold the member accountable to their promise.
Recommend escalated courses of action through the appropriate chain of command.
Process levies and garnishments as needed.
File insurance related claims.
Answer general account questions regarding loan payments and past due notices.
What we're offering:
UNusual pay and benefits UNexpected work environment.
UNmatched resources for success.
UNlimited opportunity to help others.
UNbelievable new friends.
What we need from you:
Ability to maintain a positive attitude.
Proficient critical thinking and deficient at thinking critically.
Initiative with a strong sense of urgency Utilize excellent listening, verbal, and written communication skills while having the ability to be direct, yet tactful.
Desire to be service oriented and results driven.
A high school education or equivalent General knowledge of loans, credit cards and deposit accounts is helpful.
If you're still reading after all of that, you're either really bored today OR you're interested in this position.
Go ahead APPLY NOW!!.
Estimated Salary: $20 to $28 per hour based on qualifications.
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