Receptionist/Administrative Assistant
Merit Hearing Merit Hearing Ankeny, IA Ankeny, IA Full-time Full-time $15 - $19 an hour $15 - $19 an hour 21 hours ago 21 hours ago 21 hours ago Overview:
We are searching for a receptionist / administrative assistant to join our team.
This person will be the first point of contact for patients, and must have excellent communication and customer service skills.
Minimum Education:
A high school diploma Experience (may include, but not limited to the following):
Receptionist Medical Office Customer Service Scheduling Knowledge, Skills, Abilities:
Basic medical vocabulary Strong interpersonal skills Adapt readily to change Basic computer skills, including experience with Gmail, Google Drive, word processing, basic knowledge of Excel/Sheets, and electronic medical records Accurate, complete recordkeeping Ability to manage multiple priorities Personal Characteristics:
Dependable Great communication skills Detail-oriented Time-management Well organized Independent Friendly Job
Summary:
A receptionist / administrative assistant will embody the mission and vision of Merit Hearing.
He/she is expected to consistently exceed patient and health care providers' expectations using Merit Hearing's values.
Hours:
Full-time (40 hours/week) position.
Supervision:
Supervised by the audiologist.
Major Duties:
A receptionist / administrative assistant person's duty is to:
Answer the phone and emails in an efficient and friendly manner.
Greet and register patients; notify the audiologist of their arrival.
Scan and input patient demographic information, insurance data and all other information into electronic medical records system.
Maintain providers' schedules, optimizing effective scheduling of appointments.
Confirms appointments for daily schedule.
Prepare outgoing packages and schedule USPS/FedEx/UPS pickups.
Maintain records by recording patient encounters.
Thoroughly documents all communications with patients and providers.
Receive and document hearing aids dropped-off as part of the drop-off clinic.
Receive patient payments and send invoices.
Interact and communicate professionally with co-workers, management and patients.
Conduct himself/herself in a professional manner in conformity with all applicable federal, state, and municipal laws and regulations in his/her relationship with the public and other health care professionals.
Maintain a safe and efficient office environment by complying with procedures, rules, and regulations.
Demonstrate the ability to work independently using knowledge and technical skills.
Disclaimer:
This job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification.
It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Benefits:
Paid time off Paid sick days Paid holidays Health Insurance Hospital Indemnity Insurance IRA retirement plan with company match Employer-paid short-term disability insurance Maternity leave Job Type:
Full-time Pay:
$15.
00 - $19.
00 per hour Expected hours:
40 per week
Benefits:
401(k) matching Employee discount Health insurance Paid time off Parental leave Retirement plan Schedule:
8 hour shift Day shift Monday to Friday Education:
High school or equivalent (Preferred)
Experience:
Customer Service:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are searching for a receptionist / administrative assistant to join our team.
This person will be the first point of contact for patients, and must have excellent communication and customer service skills.
Minimum Education:
A high school diploma Experience (may include, but not limited to the following):
Receptionist Medical Office Customer Service Scheduling Knowledge, Skills, Abilities:
Basic medical vocabulary Strong interpersonal skills Adapt readily to change Basic computer skills, including experience with Gmail, Google Drive, word processing, basic knowledge of Excel/Sheets, and electronic medical records Accurate, complete recordkeeping Ability to manage multiple priorities Personal Characteristics:
Dependable Great communication skills Detail-oriented Time-management Well organized Independent Friendly Job
Summary:
A receptionist / administrative assistant will embody the mission and vision of Merit Hearing.
He/she is expected to consistently exceed patient and health care providers' expectations using Merit Hearing's values.
Hours:
Full-time (40 hours/week) position.
Supervision:
Supervised by the audiologist.
Major Duties:
A receptionist / administrative assistant person's duty is to:
Answer the phone and emails in an efficient and friendly manner.
Greet and register patients; notify the audiologist of their arrival.
Scan and input patient demographic information, insurance data and all other information into electronic medical records system.
Maintain providers' schedules, optimizing effective scheduling of appointments.
Confirms appointments for daily schedule.
Prepare outgoing packages and schedule USPS/FedEx/UPS pickups.
Maintain records by recording patient encounters.
Thoroughly documents all communications with patients and providers.
Receive and document hearing aids dropped-off as part of the drop-off clinic.
Receive patient payments and send invoices.
Interact and communicate professionally with co-workers, management and patients.
Conduct himself/herself in a professional manner in conformity with all applicable federal, state, and municipal laws and regulations in his/her relationship with the public and other health care professionals.
Maintain a safe and efficient office environment by complying with procedures, rules, and regulations.
Demonstrate the ability to work independently using knowledge and technical skills.
Disclaimer:
This job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification.
It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Benefits:
Paid time off Paid sick days Paid holidays Health Insurance Hospital Indemnity Insurance IRA retirement plan with company match Employer-paid short-term disability insurance Maternity leave Job Type:
Full-time Pay:
$15.
00 - $19.
00 per hour Expected hours:
40 per week
Benefits:
401(k) matching Employee discount Health insurance Paid time off Parental leave Retirement plan Schedule:
8 hour shift Day shift Monday to Friday Education:
High school or equivalent (Preferred)
Experience:
Customer Service:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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