Administrative Assistant/Receptionist (Part-time)
Sleister Music Sleister Music Ankeny, IA Ankeny, IA Part-time Part-time $14 - $18 an hour $14 - $18 an hour 1 day ago 1 day ago 1 day ago About us Sleister Music is a small business in Ankeny, IA.
We are professional, agile, collaborative and our goal is to support the joy of music for students and educators with world-class instruments, exacting repairs, and friendly service.
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Our work environment includes:
Lively atmosphere Safe work environment On-the-job training Administrative Assistant Job Description We are searching for an enthusiastic, friendly, and detail-oriented Administrative Assistant to join our team.
The role will have several responsibilities ranging from customer-facing to backend spreadsheets.
You should be well-organized, flexible, a problem solver, and willing to assist wherever needed.
What Sleister Music expects to get from our Assistant:
We expect our Assistant to believe in supporting the joy of music for students and educators with world-class instruments, exacting repairs, and friendly service and also to understand how this role is important also in transforming Sleister Music into the most trusted supplier of school-band instruments and repair services in Central Iowa.
We expect our Intern to also perform their duties in line with our core values, shown below:
High Performance Assistant will do both clerical work and also selling, renting instruments to customers.
Tasks include the following:
Data entry of new rental contracts, instrument sales, rental returns Following up with rental customers whose payments fail and need to update billing information- by phone, email/text, and mail according to documented processes.
How will we measure this? Accuracy of tasks completed in data entry (minimize number of mistakes) Seasonal counting of inventory (annual at end of year) for stock instruments, books, cases, accessories, maintenance kits Data entry of incoming shipments of accessories, books, cases, maintenance kits, etc.
(tracked by Square) Unboxing, data entry, & preparation of stock instruments- new sale-ready horns from manufacturer and also used unprocessed horns Helping customers with instrument rentals/sales, accessory sales, repair check ins/purchases Answering incoming phone calls from customers to the store On average, 20 hours per week in the shop at the 2201 W 1st St location in Ankeny.
Timing of these hours has flexibility but will fall within normal business hours (9 AM - 6 PM range) Taking ownership of their own performance and ownership of improving their own performance:
Collaboration Attending regular administrative team meetings and contributing to the discussion of how we can improve the department and business as a whole.
Observing health and safety procedures.
Communicating customer requests with other members of the company.
Treat People Right Building professional relationships with colleagues and clients.
This is 'measured' by customers and colleagues leaving interactions feeling like they were treated respectfully and their individual needs addressed.
Great phone etiquette, genuine customer service in both inbound customer interactions (such as them coming into the store or calling us) and outbound (such as reaching out to collect payment for a rental instrument) How Sleister Music supports our Administrative Assistant to do their job:
Documented processes for clerical tasks and FAQs and training for customer interactions Technology to do the job efficiently Routine check-ins with their direct manager General Job Requirements:
Driver's license or reliable transportation, as this job requires physical presence at 2201 W 1st Street in Ankeny.
Good time management and interpersonal skills.
Excellent problem-solving and troubleshooting abilities.
A growth mindset and attention to detail This is an hourly position with a pay range of $14-18.
The Administrative Assistant reports directly to Colton Sleister.
20 hours per week are expected at 2201 W 1st St in Ankeny.
Job Type:
Part-time Pay:
$14.
00 - $18.
00 per hour Expected hours:
20 per week Schedule:
4 hour shift 8 hour shift Day shift Evening shift Morning shift Ability to Relocate:
Ankeny, IA 50023:
Relocate before starting work (Required) Work Location:
In person We are searching for an enthusiastic, friendly, and detail-oriented Administrative Assistant to join our team.
The role will have several responsibilities ranging from customer-facing to backend spreadsheets.
You should be well-organized, flexible, a problem solver, and willing to assist wherever needed.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are professional, agile, collaborative and our goal is to support the joy of music for students and educators with world-class instruments, exacting repairs, and friendly service.
.
Our work environment includes:
Lively atmosphere Safe work environment On-the-job training Administrative Assistant Job Description We are searching for an enthusiastic, friendly, and detail-oriented Administrative Assistant to join our team.
The role will have several responsibilities ranging from customer-facing to backend spreadsheets.
You should be well-organized, flexible, a problem solver, and willing to assist wherever needed.
What Sleister Music expects to get from our Assistant:
We expect our Assistant to believe in supporting the joy of music for students and educators with world-class instruments, exacting repairs, and friendly service and also to understand how this role is important also in transforming Sleister Music into the most trusted supplier of school-band instruments and repair services in Central Iowa.
We expect our Intern to also perform their duties in line with our core values, shown below:
High Performance Assistant will do both clerical work and also selling, renting instruments to customers.
Tasks include the following:
Data entry of new rental contracts, instrument sales, rental returns Following up with rental customers whose payments fail and need to update billing information- by phone, email/text, and mail according to documented processes.
How will we measure this? Accuracy of tasks completed in data entry (minimize number of mistakes) Seasonal counting of inventory (annual at end of year) for stock instruments, books, cases, accessories, maintenance kits Data entry of incoming shipments of accessories, books, cases, maintenance kits, etc.
(tracked by Square) Unboxing, data entry, & preparation of stock instruments- new sale-ready horns from manufacturer and also used unprocessed horns Helping customers with instrument rentals/sales, accessory sales, repair check ins/purchases Answering incoming phone calls from customers to the store On average, 20 hours per week in the shop at the 2201 W 1st St location in Ankeny.
Timing of these hours has flexibility but will fall within normal business hours (9 AM - 6 PM range) Taking ownership of their own performance and ownership of improving their own performance:
Collaboration Attending regular administrative team meetings and contributing to the discussion of how we can improve the department and business as a whole.
Observing health and safety procedures.
Communicating customer requests with other members of the company.
Treat People Right Building professional relationships with colleagues and clients.
This is 'measured' by customers and colleagues leaving interactions feeling like they were treated respectfully and their individual needs addressed.
Great phone etiquette, genuine customer service in both inbound customer interactions (such as them coming into the store or calling us) and outbound (such as reaching out to collect payment for a rental instrument) How Sleister Music supports our Administrative Assistant to do their job:
Documented processes for clerical tasks and FAQs and training for customer interactions Technology to do the job efficiently Routine check-ins with their direct manager General Job Requirements:
Driver's license or reliable transportation, as this job requires physical presence at 2201 W 1st Street in Ankeny.
Good time management and interpersonal skills.
Excellent problem-solving and troubleshooting abilities.
A growth mindset and attention to detail This is an hourly position with a pay range of $14-18.
The Administrative Assistant reports directly to Colton Sleister.
20 hours per week are expected at 2201 W 1st St in Ankeny.
Job Type:
Part-time Pay:
$14.
00 - $18.
00 per hour Expected hours:
20 per week Schedule:
4 hour shift 8 hour shift Day shift Evening shift Morning shift Ability to Relocate:
Ankeny, IA 50023:
Relocate before starting work (Required) Work Location:
In person We are searching for an enthusiastic, friendly, and detail-oriented Administrative Assistant to join our team.
The role will have several responsibilities ranging from customer-facing to backend spreadsheets.
You should be well-organized, flexible, a problem solver, and willing to assist wherever needed.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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